Ferox Woman,

Our aim is to ensure your shopping experience is effortless. Require assistance? Kindly see below our most frequent asked questions. 

How can I determine my clothing size?

Kindly be aware that the sizing charts provided below serve as a general reference only.  Each product style will include information about the model's typical size and the size she is wearing in the reference image.

If you need more specific sizing details for a particular style, our customer care team is ready to help. Please reach out to us via email at hello@feroxboutique.co.nz

Ferox Boutique Size Guide: 

Refer to this chart to easily convert your size

Are your sizes consistent across all products?

While we strive to maintain consistency, variations may occur due to different manufacturers. Check the product descriptions for information on the model's usual size and the size she is wearing in the reference image.

Can I modify or cancel my order after it's placed?

Unfortunately, once an order is confirmed, we are unable to make changes or cancellations. Please review your order carefully before completing the purchase.

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the progress of your delivery.

Will l be charged customs and import duties?

Depending on the value of your order may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are out of our hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected shipping charges at your end.

Yes, we provide international shipping. Shipping rates and delivery times may vary. Check our Shipping Information page for more details.

Yes, we offer gift cards of varying denominations. You can find them in the "Gift Cards" section on our website.